AI front desk for local service businesses
Answer the call. Stay ahead of the inbox.
NovaDesq answers inbound calls when your team can’t, captures the details, and keeps every conversation visible. Inbox triage and reply drafting are coming next.
ACTIVE CALL
New service inquiry
URGENCY
High
NEXT STEP
Callback request
INBOX ASSISTANT
COMING SOONNew estimate request
Reply drafted from approved hours, service area, and scheduling rules.
ACTIVITY
- 8:41 PMUrgent service call captured
- 8:43 PMAppointment request filed
- 8:44 PMOwner notification sent
Phone assistant · Available now
It answers
the call.
When you can’t.
Your agent handles the call from an approved briefing, asks for the details your team needs, and leaves a clear record behind. Use it after hours, as overflow, or as the first line for every inbound call.
- 01Answers with your approved greeting and business knowledge
- 02Captures the request, urgency, address, and callback number
- 03Files an appointment request or books against a connected calendar
- 04Puts the transcript, outcome, and follow-up details in your dashboard
Northside Heating & Air, this is Riley. How can I help tonight?
My AC just quit and it's 94 degrees in the house.
I can get the details to the on-call team. What address should the technician come to?
FOLLOW-UP CAPTURED · URGENT
AC no-cool · address confirmed · callback requested
Need a repair estimate
NEW LEADChange tomorrow's visit
SCHEDULINGService area question
QUESTIONNeed a repair estimate
Maya Chen · maya@example.com
Hi, do you service the west side? Our system is making a loud noise and I’d like to know the soonest someone could look at it.
DRAFT REPLY
READY FOR REVIEWHi Maya — yes, the west side is inside our service area. I can help collect the details for an appointment request. What is the service address and the best callback number?
Email assistant · Coming next
Triage first.
Draft second.
You approve.
The inbox workflow can sort incoming messages and draft replies from approved business facts. Mailbox delivery is not live yet, so we’re showing the direction without selling it as finished.
- 01Important inquiries surface first.
- 02Drafts use only the knowledge you approve.
- 03Your team reviews before anything is sent.
The system around the answer
One front desk.
Growth work around it.
Start with call coverage. Add the website, local search, and reporting work that brings better inquiries into the same workflow.
AI call answering
Answers inbound calls with your approved greeting and business knowledge, captures the caller's details, and records the outcome for your team.
Inbox assistant
Triage and reply drafting for incoming email, using the same approved business knowledge. Delivery integration is coming next.
Website & lead capture
A fast, mobile-first site that makes it easy to call, ask for a quote, and understand what happens next.
Call & lead dashboard
Calls, transcripts, contact details, outcomes, and follow-up context in one place instead of scattered notes.
Appointment requests
The agent can collect a complete request for your team to confirm. Live Google Calendar booking can be enabled after connection.
Approved knowledge base
Control the hours, services, policies, and answers the agent is allowed to use — without giving it room to invent.
Local SEO
Service and city pages aimed at the searches your customers actually make, plus the technical work behind them.
Google Business Profile
Hands-on profile setup and upkeep for categories, services, service areas, photos, posts, and Q&A.
Paid search support
Campaign setup and management designed to bring qualified callers into the same front-desk workflow.
Reporting & exports
Review calls, contacts, transcripts, and outcomes in the dashboard, then export the records your business owns.
Plans
Start with what you need.
Call coverage at the center.
The Growth plan adds the AI phone agent. Website, local-search, and paid-acquisition work can stay as lean or as involved as you need.
Foundation
For one-truck and single-location shops that need the basics working.
+ $2,500 one-time website build
Request a quote- 5-page website, hosting & care
- Form & lead inbox
- Google Business Profile setup
- Monthly one-page report
Growth
For 2–8 trucks or providers ready to stop losing after-hours calls.
+ $4,500 one-time website build
Request a quote- Everything in Foundation
- AI voice agent, 24/7, up to 500 calls
- Calls, transcripts & contacts dashboard
- Appointment request workflow
- Local SEO: service & city pages
- Monthly strategy call
Dominate
For operators adding paid acquisition and a broader service footprint.
+ build quoted per location
Request a quote- Everything in Growth
- Google & Meta ads managed (spend extra)
- Expanded call volume quoted to fit
- Additional service & city pages
- Priority knowledge-base updates
- Bi-weekly reporting call
Questions
Asked
before
going live.
Something not covered? Add it to the demo request and we’ll walk through the exact call flow your business needs.
Front-desk demo
Let’s map
your call flow.
Build the right handoff.
Tell us what happens when a customer calls and nobody can pick up. We’ll turn that into a focused demo and a written scope.
Contact details are placeholders until your launch information is connected.